Partners In Travel is a unique boutique travel management company which is dedicated to finding the most comprehensive travel solutions for corporate and leisure travellers in an ever evolving world of global travel.

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We maintain our edge in a highly competitive market by ensuring that all our staff, from travel agents to upper management, abide by our core system of professional integrity. This professional ethos is what makes us unique as travel agents who care about your travel experience above all else.

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What Is Our Ethos?

We are committed to the highest level of customer service. We aren't satisfied with simply booking travel services, we want to provide our customers with a fully comprehensive service, which includes building travel packages that make your journey as safe, simple and enjoyable as possible.

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Our Purpose

To take travellers on inspired and valued trips and bring them back safe and happy, having achieved their purpose.

 

Our Values

We are building  and thrive in a culture of:

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• Support

• Creativity

• Learning

 

Our  people are creative professionals who own their roles. We favour ability and attitude over rank and experience. We share common goals and visions for the company, and while we hail from all parts of South Africa we speak one language  - superior customer service.

We strive to maintain the open culture, in which everyone counts and feels empowered to be creative in our service of our travellers.

 

Our Promise

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We “go the extra inch” with:

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• Honesty

• Excellence

• Passion

 

We craft and organise inspired trips that are simple, elegant, safe and pleasing for discerning business and leisure travellers , with our special brand of   high-touch of personal care, while also empowering our travellers with high-tech solutions that enable them to manage their trips easily – before, during and after each trip.

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Consumer Protection Act
P.I.T fully supports the Consumer Protection Act which governs interactions between customer and supplier in South Africa with regards to protecting customers from fraud and illegitimate purchases and services rendered. To that end we pledge to always deal with our customers with the utmost integrity and full transparency in all our dealings, as well as ensuring that we as travel re-sellers engage in ethical and fair business practice.